Privacy Policy

Last updated: April 23, 2025

1. Introduction
We are committed to protecting and respecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website westlondonpainters.co.uk (the “Site”) and use our services. This policy also describes your rights under the UK Data Protection Act 2018 and the UK GDPR.

 

2. Data Controller
West London Painters
Email: info@westlondonpainters.co.uk
Phone: +44 7521 758 628

 

3. Information We Collect

• Information you provide directly: name, email address, telephone number, postal address, and any other information you submit via forms or correspondence.

• Technical & Usage Data: IP address, browser type/version, device identifiers, pages visited, time spent on pages, referral URLs, and other standard server log data.

• Cookies & Tracking Technologies: we and our advertising partners use cookies, web beacons, and similar technologies to collect information about your browsing activities.

 

4. How We Use Your Data

• To provide, operate, and maintain the Site and services.

• To process and respond to inquiries, requests, or support needs.

• To send administrative communications, updates, marketing materials (where you have opted in), and promotional offers.

• To analyse and improve our Site, services, and user experience.

• To comply with legal obligations and defend our legal rights.

 

5. Legal Bases for Processing
Under UK GDPR, we rely on the following legal bases:

• Consent: where you have given clear consent for us to process your data (e.g., marketing emails).

• Performance of a contract: to fulfil our obligations under any contract with you.

• Legitimate interests: for our business interests, such as improving services, provided your rights do not override those interests.

• Legal obligation: where required to comply with the law.

 

6. Cookies & Third-Party Advertising
We use cookies to personalise content, remember preferences, and analyse traffic. We may also allow third-party advertising partners (including Google Ads) to place cookies on your device to serve interest-based ads and measure ad performance.

• To opt out of Google’s use of cookies, visit Google Ads Settings.

• You can control or delete cookies via your browser settings—see aboutcookies.org for more information.

 

7. Google Ads & Remarketing
We participate in Google Ads remarketing to display relevant ads to past visitors. Google uses cookies and web beacons to collect data on user behaviour. You can opt out via Google’s Ads Settings or by installing the Google Analytics Opt-out Browser Add-on.

 

8. Data Sharing & Disclosure
We may share your information with:

• Service providers (e.g., hosting, email, analytics) under confidentiality agreements.

• Advertising partners for ad delivery and measurement.

• Legal authorities if required by law or to protect our rights.

We do not sell your personal data to third parties.

 

9. International Transfers
If we transfer your data outside the UK, we ensure it is protected by appropriate safeguards such as Standard Contractual Clauses or transfers to countries deemed to provide an adequate level of protection.

 

10. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

 

11. Your Rights
Under the UK GDPR, you have the right to:

• Access your personal data.

• Rectify inaccurate or incomplete data.

• Erase your data (“right to be forgotten”).

• Restrict or object to processing.

• Port your data to another controller.

• Withdraw consent at any time (for processing based on consent).

To exercise any of these rights, please contact us at info@westlondonpainters.co.uk.

 

12. Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

 

13. Children’s Privacy
Our Site is not directed to children under 16. We do not knowingly collect data from anyone under 16 without parental consent. If you believe we have inadvertently collected such data, please contact us to have it deleted.

 

14. External Links
Our Site may contain links to external sites. We are not responsible for their privacy practices. Please review their policies before providing personal data.

 

15. Changes to This Policy
We may update this policy from time to time. Any changes will be posted here with a revised “Last updated” date. We encourage you to review this page periodically.

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Contact Us
If you have questions or concerns about this policy, please contact:
West London Painters
Email: info@westlondonpainters.co.uk
Phone: +44 7521 758 628